About Diligenta

Established in 2005, Diligenta is a leading provider of business process outsourcing (BPO) services to the UK Life and Pensions industry.

Our vision is to be acknowledged as 'the Best Business Process Services (BPS) Provider in the UK Life and Pensions market', and in a short period of time, Diligenta has already established itself as the second largest player in the UK Life and Pensions BPS space. Diligenta administers life and pensions policies on behalf of our clients: The Phoenix Group; Friends Life; Sun Life Financial UK and Guardian Financial Services.

Diligenta is regulated by the Financial Conduct Authority and is a wholly-owned, UK based subsidiary of Tata Consultancy Services (TCS) - an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match.

Diligenta has employees located across the UK in our offices in Peterborough (headquarters), Basingstoke, Bristol, Dorking, Exeter, Liverpool and Salisbury. Employees who join Diligenta become part of a growing, successful and dynamic organisation, driven by clear corporate values, with diverse career development opportunities in the UK and globally, within both Diligenta and our parent company, Tata Consultancy Services (TCS).

At Diligenta, our people are vitally important to everything we do; it is their hard work which underpins our success. Our strong talent base is one of our key strengths, enabling us to provide the highest quality of service for our clients. We therefore believe that engaging our people is one of our most important strategic goals.

At Diligenta, we aim to get the best out of our people by helping them to build new skills and achieve their career aspirations. We provide an environment where our employees feel valued and rewarded; and we deliver opportunities for their personal and professional growth.